Emotional intelligence is the ability to perceive, interpret, demonstrate, control, evaluate, and use emotions to communicate and relate effectively and constructively with others. The ability to express and control emotions is critical, but so is the ability to understand, interpret, and respond to the emotions of others.
Emotional intelligence is generally said to include a few skills: namely emotional awareness, or the ability to identify and name one’s own emotions; the ability to harness those emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes both regulating one’s own emotions when necessary and helping others to do the same.
WhatsApp us